Frequently Asked Questions:

What is the best way to inquire about a reservation? The best way to make a reservation is to check availability and prices at our Availability and Prices page and proceed through the reservation steps. But, if you have questions, don´t like online bookings or would like dates currently not shown as available, you can email us at Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar. or phone us at (+351) 915857029. We are always happy to help!

What is your payment policy? A deposit of 25% secures the rental, the remainder is to be paid latest 31 days before the booking commences. In addition, €200 is paid as a breakage deposit in cash at arrival. This deposit will be returned to you at departure (less any damage).

How can I pay? We accept bank transfer, PayPal and credit cards via PayPal: Visa and Mastercard.

What is the cancellation/refund policy? Because we are such a small operation, we have what might appear to be a strict cancellation policy - if notice is received:
    •    up to 31 days before the reservation date - there will be no cancellation charge.
    •    between 7 and 30 days before the reservation - 50% of the total reservation cost will be charged.
    •    less than 7 days before the reservation date - there will be no refund.
We are travellers ourselves and know that emergencies can and do occur. For this reason, we highly recommend you take travel insurance. We thank you in advance for understanding and apologise for any inconvenience this may cause.

When can we Check-in? Check-in is after 15:00. If you plan to arrive after 20:00, please inform us in advance. We will meet you in the property, take you to our reception to do the Check-in and then show you to your house.

Early Check-in? With prior agreement with us, you are free to Check-in as early as you please. If there are guests leaving the same morning, you cannot access the house until 15:00 to allow the previous guests to Check-out and for us to clean. In this case, you are welcome to Check-in, receive your keys, leave your luggage in our house, and then come back after 15:00.

What time is check-out? Check-out is at 10:00. This might seem early, but please remember its a house with patios and terrace we are cleaning - not a bedroom - and we do pride ourselves on our cleaning standards.

Can I arrange for a late check-out? Late check-out is subject to confirmation. We will extend the Check-out time if possible, but if another guest arrives the day of your departure, this is not possible.

What is your address/how do I reach you? Our address is: “Casa Flor de Sal, Bias do Sul, C.P. 307-Z, 8700-067”.  However, this is a mailbox address as our road has no name and the property no number.  The best way to find us is to print & bring with you the instructions we send out before your arrival.  (Please do not just aim for Moncarapacho as this is a fairly large municipality).

Is it possible to spend the holiday without a car? That depends on you... Over the years we have had a number of guests who were very happy just using the bikes, walking or some public transport. It tends to be mainly couples who do this, but in medium season (March-May and October-November), there are also families who do it as at these times its quite pleasurable to cycle and we have a long bike path just in front of the property. Some of our guests have described their experience here. If you are considering this, please remember that in July, August & September it tends to be quite hot and you need to go a couple of km away for many things.

Can I request an airport pickup? Yes, please send us your flight information, arrival time, the number of passengers and if you need baby or child seats, and we will arrange the pick-up where the driver will meet you at arrivals with a sign saying your name. He will then bring you to our property.

Will my house have wireless internet? All of our houses and parts of the gardens are equipped with wireless internet which is free for you to use.

Where are you located? Casa Flor de Sal is located in eastern Algarve, an area of rolling countryside, salt pans, small bustling towns and characterful fishing ports and a wide range of beaches that form part of the UNESCO-protected Ria Formosa lagoon and islands. In this part of the Algarve the locals still keep their traditional slow pace of life and don´t just live from tourism. More specifically, we are 3.5 km to the west of Fuseta and 6 km to the east of Olhão. It takes 20 minutes to drive to Faro International airport.
        
How far are you from the beach? The two nearest beaches are in Fuseta, 3.5km away, and can be reached driving, or walking or cycling on the Ecovia (natural path) along the nature reserve. You can read more about the local beaches here.

How far is the nearest café, restaurant, supermarket and fresh food market? The nearest café - o Farol - is 1km away; the nearest restaurant - O Primo dos Caracois is 1.5 km away; the nearest supermarkets are 4km away, where you find both an Aldi and a Pingo Doce, and both Fuseta (3.5km) and Olhão (5km) have fresh food markets open every morning except Sundays.

Can I order breakfast? No, we're afraid not, but we have nearly everything you might want for breakfast in out little shop and the houses have fully equipped kitchens. If you wish to have fresh bread first thing in the morning, please tell us the day before.

Can I order food shopping? Yes, we have a small shop in the property where you can buy most basics, lots of ice cream and some local products.  We also have seasonal organic fresh fruit and vegetables grown here. However, if you would like us to do a large shopping, you can send us a list ahead of time and we will get it done.

Do you offer a laundry service? We have a small laundry room free for our guests to use.

What other services do you offer? Please have a look at this section for a complete list of our services.

What is the weather like in [fill in month]? The Algarve has an annual sunshine record of over 3000 hours meaning that it is sunnier than California, Costa Brava, Mallorca or the French Riviera. This means that even in the winter months it is rare to have a day without sunshine as the rain normally comes as showers. High summer can be hot, but this is normally offset by the sea breeze. For more details, please have a look at this table with climate data.

How do we get to the Algarve? For the season of 2016, there are a total of 37 airlines with planned flights to Faro airport.  You can see a list of them at Wikipedia. You can also fly to Seville (2h away) or to Lisbon (2.5h away) airports. 

Are pets allowed? Sorry, no pets are allowed.